The Arizona Registrar of Contractors (ROC) is busy protecting vulnerable consumers in
Perhaps it is because private firms like the Better Business Bureau do such a good job of advancing the ROCs core mission of protecting the health, safety and welfare of the public that the ROC has been so willing to step beyond its legitimate authority of late.
In the past year, instead of only focusing on helping consumers to resolve claims against contractors who walk off a job or do shoddy work, the ROC has increased its purview to include seeking out all unlicensed contractors, even those who operate legally. It has become something of a pseudo law-enforcement agency, complete with most-wanted lists and sting operations.
The ROC is a prime example of a regulatory agency out of control. And the costs to consumers and contractors, both in terms of dollars and freedoms, are mounting.
The agency helps justifies its existence with incredible tales of entire neighborhoods swindled by fly-by-night contractors. Perhaps the equally incredible tale of the ROC swooping in to save the City of